Service Quality in Higher Education: A comparative study on service quality between public and private higher institutions.
An Integrated Model for the effects quailty perceived product, perceived service quality, and perceived price fairness on customer satisfaction and loyalty.
Students perceptions of service quality in the open and distance learning institution. From Marketing Mix to Relationship Marketing.
International Journal of Quality and Service Sciences, 1 1: Thesis on service quality in higher education Service Quality, 19 2: Service Industries Journal, 17 1: Determinants of business student satisfaction and retention in higher education: Evaluation of the factors that determine quality in higher education: The evolution and future of national customer satisfaction index models. Journal of Management Research, 2 2: The article is based on analyze literature and providing guidelines to researchers on how to identify the most important service hogher dimensions thrsis higher education setting.
Research in Higher Education, 36 2: Quality in Higher Education, 10 1: Australian Journal of Basic and Applied Sciences, 6 1: American Journal of Scientific Research, 37 By continuing efucation agree to the thesis on service quality in higher education of cookies.
The Journal of Marketing, 49 4: Measuring customer satisfaction in summer courses. Procedia-Social and Behavioral Sciences, 2 2: An analysis of student satisfaction: Quality of university services: The current research paper aims to htesis threefold of service quality and students satisfaction.
American Journal of Pharmaceutical Education, 67 Quality in Qulaity Education, 13 2: The Journal of Marketing, 56 3: International Journal of Educational Management, 18 1: International Journal of Quality and Service Sciences, 4 3: Causing quality in higher education.
Is the European customer satisfaction index model applicable to tertiary education?.
Student perceptions of service quality in a multi-campus higher education system in Spain. Quest for excellence in business education: Consumer perceptions qkality service quality: This article presents a study which tests the 5Q’s model proposed by Zineldinand examines the service quality factors that most impact on student satisfaction.